Est. for the well-travelled household
Home or Away
One steward, known to you by name, who keeps a fine house in order in its owner’s absence — key to key, from the first conversation to the evening you land.
In attendance
The same steward, every season
The person behind the keys
You are given one name, not a switchboard.
Home or Away exists because a fine house should not go quiet merely because its owner has. You deal with the principal directly — the first person you call, and the only signature on the work.
Behind that one name is a small, vetted circle of local hands — a roofer, a painter, a gardener, a joiner — each known personally and held to the same standard. A stranger never appears at your door.
The index
What your steward takes off your hands.
A working register, not a menu. Tell us what belongs on it and the rest is shaped around you.
- I.
Correspondence & deliveries
Collected, sorted, and set aside. Anything of consequence is photographed and forwarded the same day.
- II.
Motorcars
Charge held, pressures kept, engines run. Small matters caught long before they become expensive ones.
- III.
Storm inspections
A full walk of the grounds after weather, with photographs of anything that moved, leaked, or fell.
- IV.
Spring & autumn grounds
Seasonal cleanup and tending, so the property reads as lived in rather than left behind.
- V.
Renovation oversight
A trusted eye on the trades in your absence — progress checked, timelines held, mistakes caught early.
- VI.
Errands & local matters
The things that cannot wait and cannot be mailed. Handled quietly, without a thread of updates.
- VII.
Holiday installation
Coordinated, installed, taken down, and stored properly for the following year. On your calendar, not ours.
- VIII.
Prepared for your return
Lights on, air moving, larder stocked, flowers cut. The house set to be walked back into.
Two ways to engage
Terms are set in conversation, never on a rate card.
Standing retainer
The resident neighbour
A flat monthly arrangement for owners who travel often. Your named steward walks the property on a set rhythm, receives what arrives, and remains reachable. You stop thinking about it.
- —Regular property walk-throughs
- —Correspondence, deliveries and utilities
- —Seasonal grounds included
- —A written note before you land
By arrangement
The engaged hand
For households away a few times a year. Name what you would like seen to before a departure; it is attended to and reported back. No standing commitment.
- —A single service or visit
- —Built around one long absence
- —Quoted per undertaking
- —The same named steward
A note over the fence
Tell me about your house and your plans.
No account, no booking system. A message, read by a person, answered within the day.